SpamfilterISP bounces with message Remote host said: neutral |
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Ray 
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 Topic: SpamfilterISP bounces with message Remote host said: neutralPosted: 16 September 2004 at 10:09am |
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One of our clients cannot receive mail because it bounces with the following message: Remote host said: neutral nslookup shows that reverse lookup does not match forward, is this what causes this?
Thanks Ray |
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 16 September 2004 at 11:51pm |
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Ray,
That error looks unusual, almost as is it's incomplete. Could you please post the entire bounce message, including the email headers please, so we can try to decipher it? At first sight it looks like it may have to do something with the SPF filter, just because the word "neutral" can appear in the filter's results. What versin of SpamFilter are you using? Roberto F. LogSat Software |
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Ray
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Posted: 17 September 2004 at 12:51pm |
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Hi Roberto,
I checked the logs and found the following:
Here are some of the entries from the log:
09/15/04 17:11:27:187 -- (1072) Resolving 66.163.168.187 - smtp808.mail.sc5.yahoo.com
09/15/04 17:11:27:187 -- (1072) - SPF record found. analyzing: - v=spf1 ip4:38.113.1.0/24 ip4:38.113.20.0/24 ?all 09/15/04 17:11:27:187 -- (1072) - SPF analysis done: - neutral 09/15/04 17:11:27:187 -- (1072) 66.163.168.187 - Mail from: otke@otke-doucet.com To: cgraham@fclass.net will be quarantined 09/15/04 17:11:27:593 -- (3392) EMail from otke@otke-doucet.com to ray@FirstClassSolutions.net was queued. Size: 10 KB, 10240 bytes
09/15/04 17:11:27:609 -- (2484) Sending email from otke@otke-doucet.com to ray@FirstClassSolutions.net 09/15/04 17:11:27:625 -- (1072) EMail from otke@otke-doucet.com to cgraham@fclass.net was received and quarantined. Size: 10 KB, 10240 bytes I do not have headers on the returned mail, I received this from Lisa the party whose mail is being bounced
We are running release 2.1.1.367 . Chad claims the mail never gets into quarantine
Ray From: Lisa Otke [http://mailto:otke@otke-doucet.com] Sent: Wednesday, September 15, 2004 5:13 PM To: 'Chad Graham'; 'Ray Dunn' Subject: RE: Correspondent keeps getting bounced... I am hoping the email goes through to Ray since it probably won't got through to Chad. Per the email I received: Message from yahoo.com. Unable to deliver message to the following address(es). <cgraham@fclass.net>: 206.114.196.32 failed after I sent the message. Remote host said: neutral
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 17 September 2004 at 10:04pm |
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Ray,With the info you posted we were indeed able to reproduce the problem. It appears to be related to another bug that was fixed in a build released after 2.1.1.367. I've tested the latest pre-release build available, v2.1.1.380, and it is not affected by the issue.
We will be releasing a new official build (2.1.1.384) this weekend (possibly even later tonite) that will also include the aove fix.Roberto F.
LogSat Software
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