Can't Deliver Quarantined email. |
Post Reply 
|
| Author | |
Sean Keepers 
Guest Group 
|
 Post Options
 Thanks(0)
 Quote Reply
 Topic: Can't Deliver Quarantined email.Posted: 02 September 2004 at 11:32am |
|
SPAMFilter is working great so far. The only problem I am having is the fact that some of the quarantined email are not allowing me to force delivery. Any suggestions?
|
|
 |
|
|
LogSat
Admin Group 
Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
Post Options
Thanks(0)
Quote Reply
Posted: 03 September 2004 at 1:08am |
|
Sean, Without more details on what exactly is occurring and what version of SpamFilter you're using we cannot pinpoint the problem. A few general notes are as follows. Please note that in the free version end users are note able to force delivery of their emails using the web interface, only administrators can do that using the SpamFilter's GUI. If that's not your case, it would really help if you can post or email us the section of SpamFilter's activity log for the timeframe when this occurs, along with the email addresses involved. Please note that "unfortunately" we're in Central Florida, and with the hurricane Francis approaching, we will be forcefully slow in responding for the next few days, depending on the damage/power failures we'll be experiencing. We apologize in advance for any problems. Roberto F. |
|
|
|
|
Tomf
Guest Group
|
Post Options
Thanks(0)
Quote Reply
Posted: 16 September 2004 at 3:04pm |
|
I am having the same problem as Sean. I am using 2.1.1.367 version of the software on a Windows XP computer as my Spam filter. I am using the Spamfilter GUI to attempt deliver but do not get any results. As a work around, I usually whitelist the sender and have them resend. This is not always a viable option. What do you need to have emailed to you to be reviewed? Also How do I send that to you. Thanks for your help |
|
|
|
|
LogSat
Admin Group
Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
Post Options
Thanks(0)
Quote Reply
Posted: 16 September 2004 at 11:56pm |
|
Tomf,
We'd need the same infor we asked Sean: ==== the section of SpamFilter's activity log for the timeframe when this occurs, along with the email addresses involved ==== You can zip these to support@logsat.com. Can you please also let us know what database platform you are using? Roberto F. LogSat Software |
|
|
|
|
ktrunkett
Newbie 
Joined: 07 February 2005 Status: Offline Points: 30 |
Post Options
Thanks(0)
Quote Reply
Posted: 20 September 2004 at 11:59am |
|
I had this error, found out if the email had a Virus that was removed, the virus scanner removed the file that was quarantined by Spamfilter. So, when you went to deliver the message, it wasn't there to deliver
|
|
|
|
Topic Options|
Post Reply
|
|
Tweet
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
This page was generated in 0.215 seconds.